Frequently Asked Questions

Have a question?

Please find below answer to commonly asked questions. If you cannot find the answer to your query, please call our customer service team on 0808 208 0063 who will be happy to help you.

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We are developing the home customer area of our website and would really appreciate your feedback. If you need to speak to the team regarding a payment query or issue with your heating system please call 0808 208 0063.

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